Compass Rose Travel offers concierge level travel curating services. As such, we charge a customised professional, non-refundable planning fee per trip. The fee for customized trip planning is charged at the initiation of trip planning. This includes researching and confirming flight, hotel, transfer, dining, spa, touring and any other arrangements for that trip, regardless of trip duration or destination.
These fees are collected prior to working on your itinerary and are not part of the cost of your reservations. The fees are per trip and are not transferable to future travel plans.
For cancellations of cruises or scheduled, pre-packaged tours, there is a $350.00 per person fee. There is a 15% charge for outright cancellation of a customized itinerary requested by the traveller, after confirmation.